Standard Terms of Service
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Table of contents:
1. The agreement
2. The parties
4. The conclusion of the agreement
5 Order confirmation
7. Delivery etc.
8. The risk of the item
9. Right of withdrawal
10. Duty to investigate
11. Complaint in case of defect and deadline for reporting claims in case of delay
12. Buyer's rights in case of delay
13. Buyer's rights in case of defect
14. Seller's rights in case of buyer's default
16 Personal information
17. Conflict resolution
This purchase is governed by the following standard terms of sale for consumer purchases of goods over the Internet. By consumer purchases is meant here the sale of goods to consumers who do not mainly shop as part of business activities, and when the seller acts in business activities with sales of goods over the internet. The contract has been prepared and recommended for use by the Consumer Ombudsman.
Consumer purchases over the Internet are mainly regulated by the Contracts Act, the Consumer Purchases Act, the Marketing Act, the Right of Withdrawal Act and the E-Commerce Act, and these laws give consumers inalienable rights. The terms of the contract are not to be construed as limiting the statutory rights, but set out the parties' most important rights and obligations for trade. The seller may choose to offer the buyer better terms than those set out in these terms of sale. In cases where the contract does not directly provide the solution to a problem, the contract must be supplemented with relevant legal provisions.
1. The agreement
The agreement between buyer and seller consists of the information the seller provides about the purchase in the ordering solution in the online store (including information about the product's nature, quantity, quality, other properties, price and delivery terms), any direct correspondence between the parties (such as e-mail) as well as these terms of sale. In the event of a conflict between the information provided by the seller about the purchase in the ordering solution in the online store, direct correspondence between the parties and the terms of the terms of sale, direct correspondence between the parties and the information provided in the ordering solution precedes the terms of sale,
Company Name: Terra Luna Inc
Address: Bergesvingen 1
Place: 2033 Åsgreina
Phone number: +47 411 07 292
Organization number: 927 845 695
Buyer is the person making the order.
Prices, which are stated in the online store, include VAT. Information about the total costs the buyer must pay, including all taxes (VAT, customs, and the like) and delivery costs (shipping, postage, invoice fee, packaging, etc.) as well as specification of the individual elements in the total price, is given in the ordering solution before ordering. (Deliveries of goods to Svalbard or Jan Mayen are sold without the addition of VAT 1 .
4. Entering into an agreement
The agreement is binding on both parties when the buyer's order is received by the seller. However, one party is not bound by the agreement if there have been typing or typing errors in the offer from the seller in the ordering solution in the online store or in the buyer's order, and the other party realized or should have realized that such an error existed.
5. Order confirmation
Once the seller has received the buyer's order, the seller must without undue delay confirm the order by sending an order confirmation to the buyer. It is recommended that the buyer checks that the order confirmation matches the order in terms of quantity, item type, price, etc. If there is no correspondence between the order and the order confirmation, the buyer should contact the seller as soon as possible.
The seller can demand payment for the item from the time it is sent from the seller to the buyer.
If the buyer uses a credit card 2 or debit card 3 upon payment, the seller can reserve the purchase price on the card when ordering for up to 4 days from the order 4 . When paying by credit card, the law on credit purchases etc. apply 5 . If the seller offers post-invoicing, the invoice to the buyer shall be issued v